Quality Assurance (QA) is the term given to the formalisation of the whole business ethos – and runs through everything we do – right from the suppliers we deal with, to the recall systems we maintain. Part of QA is current Good Manufacturing Practice (cGMP), which is controlled by our Quality Management System (QMS). This was begun in 2004 and took 6 years to develop into the license (MIA 28255). The QMS is constantly and formally being maintained, updated and modernised in compliance with the evolving regulatory scene currently found at:

Regulatory Information

This has a far wider remit than just Quality Control (which is the testing of products). Every action is controlled by SOPs giving absolute assurance of safety and quality. It is kept current by monthly self-audits and reference to the Eudralex website, it is checked by an external consultant and then regularly inspected by government medicines inspectors.

Our current certificates can be found here:

Company Certification

Quality - from Seed to Bottle

Seeds are carefully selected from our own home saved harvest where possible; otherwise they are bought in from specialist organic growers with years of experience. Our experienced and qualified growers study the rhythms of nature and apply this experience to sowing and harvesting dates. Herbs grown on the farm are almost all hand-harvested and always at the peak of their vibrancy. Our collectors are trained by us and some have worked here for 20 years. In these ways, we can control the quality in ways generally unavailable to industrial warehouses.

Recyclable Packaging

Our herbal products have for decades been dispensed into British-made ISO 9000 High Density PE food grade bottles, which are the tried, tested and preferred choice by herbalists over many decades. Our packaging is all recyclable with tamper evident tops – find out more about packaging and recycling.

Quality Control

At various intermediate stages during the manufacturing and distribution of our products, samples are taken for validation and verification in our laboratory. These tests involve standard pharmacopoeia testing, such as:

• Analytical chromatography (HPLC, GC and TLC)
• Microscopy
• Foreign matter
• Total and acid insoluble ash
• Loss on drying
• Ethanol soluble extractive and insoluble residues
• Water soluble extractive
• Alcohol estimation
• Swelling index
….and many other other specialist Pharmacopoeia monograph assays and tests